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My AX 2012 Upgrade Project Plan - Deployment and Operations phase - User Training

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So, we completed the walkthrough of how we planned and upgraded our AX 2009 to AX 2012. Remember how I emphasized that this is also a change management project because it will impact your users heavily during and on their initial performance with AX 2012. Although familiar in terms of process, it will look different. I write this and I am already thinking our next major upgrade, which due to AX moving to the cloud, will have a redesigned HTML5 UI (I assume). So this will apply for that upgrade as well.

So, for this blog, I will break our final part of the project plan into two major phases:
The Deployment phase (Training and Production Release)The Operations phase (Post go live support and operations)


















In terms of deployment, we were very focused in ensuring our users would be familiar and well trained in using AX 2012.
In my previous blog, I shared with you the process of how we did parallel testing to ensure the system was production ready, but it also did a great job in ensuring our …